IT Engineer

Reference:
15303
Markets:
IT
Division:
Salary From:
£42.80 per hour

Job description

Purpose of the Job

Provide team support and maintain the servers and communications infrastructure to deliver services to customers and citizens.

Work Profile

  • To assist in the administration of communications (voice, data and security etc) services.
  • Understand the technical interfaces between user systems and communications systems, and to be able to respond to user and corporate needs.
  • To assist in the delivery of projects in accordance with user specifications and timetables.
  • Experience configuring network routing.
  • To assist the Infrastructure Engineers in preparing plans for delivery, installation and support of technical services.
  • Assist in the Management of various Communications services, such as the Contact Centre, Firewall/Internet connectivity and voicemail systems
  • To be able to accurately interpret and resolve error conditions. To know and understand the various sources of technical information available, and to liaise with Infrastructure Engineers in providing best conclusions.
  • To assist the Infrastructure Engineers in technical solutions for installation, maintenance, upgrading and optimisation of communications systems.
  • To have the ability to readily communicate with users, technical support staff, and external suppliers, in order to identify problems and arrive at required solutions.
  • To assist the Infrastructure Engineers to recommend and administer the implementation, support and development of communication services across MKC customers, maximising integration of services to meet strategic requirements.
  • To assist in monitoring the quality of the Communication services and provided and suggest ways of improving and developing this service to better meet customer needs.
  • To liaise and work with 3rd Party suppliers in the delivery of services around the Communications estate.

As a member of the ICT Division you may be required, from time to time, to change roles within the Division in order to realign with Divisional demands.  These role changes could take the form of a change of roles within a team, a change of roles via a temporary reassignment to another team within the same Divisional area or a change of roles to fulfil a delivery requirement of an ICT Project.

 

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your CV and application for this role will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. However, to keep up to date with all our recruitment activity, please follow us on Twitter, like us on Facebook and check out our vacancy page on our website.

Smart Moves Recruitment is an Equal Opportunities Employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

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Smart Moves
51 Clarendon Road,
Radius House First Floor,
Watford, Hertfordshire,
WD17 1HP

Tel: 01908 308788
Fax: 01908 308780
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