Customer Service Specialist

Reference:
16918
Division:
Salary:
Per Hour

Job description

Are you looking to kick start your career within financial services and a friendly environment?  

We are currently recruiting on behalf of  our client who have opened a new office and looking for employees to join their team with a can do attitude and with a care for customer satisfaction.

You will be required to work a 35 hour week on shift pattern of 8am-8pm, with 1-3 Saturdays.

 

Benefits?

·         The company offer a great basic salary with great company benefits.

·         They come with a 5 week training course, so you won’t be thrown into the role.

·         You will have a great knowledge on banking and online savings accounts.

 

Skills and responsibilities:

·         Responsible for answering inbound calls and taking ownership in managing the customer’s account.

·         To ensure you always deal with all calls with a positive and friendly approach

·         Responds to customer issues with sympathy and a can do attitude.

·         Able to work independently in a team oriented office.

·         Able to work well with digital tools to provide solutions for customers.

·         Build a rapport with all customers to help resolve service issues.

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Smart Moves
51 Clarendon Road,
Radius House First Floor,
Watford, Hertfordshire,
WD17 1HP

Tel: 01908 308788
Fax: 01908 308780
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