Customer Service Coordinator + Excellent Benefits

£20000 - £22000

Job description

We have an exciting opportunity to work within a national organisation based in their head office in Milton Keynes. You will be at the forefront of the customer service team handling initial contact and customer enquiries.

Our client is looking for an enthusiastic, approachable individual who will deliver an exceptional service to their customer base consistently.

As Customer Service Coordinator, you can expect to…

·       Act as key point of contact for customers and their applications delivering an excellent customer service.

·       Evaluate customer enquiries and advise customers on the next steps in their application.

·       Investigate queries from customers at first contact.

·       Communicate with various internal departments and external third parties to ensure the application is being progressed.

·       Manage all complaints in a timely manner.

·       Be proactive in suggesting ideas for general and business process improvements.

Key skills required of the Customer Service Coordinator…

·       Must have experience within a customer service environment.

·       Good administration skills with excellent attention to detail.

·       Excellent communication skills, both verbally and written.

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your CV and application for this role will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. However, to keep up to date with all our recruitment activity, please follow us on Twitter, like us on Facebook and check out our vacancy page on our website.

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Silbury Court
362 Silbury Boulevard
Central Milton Keynes
Buckinghamshire MK9 2AF

Tel: 01908 308788
Fax: 01908 308780
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