Customer Processing Administrator

Reference:
15597
Division:
Salary:
Per Annum

Job description

Are you looking for a challenging role that you can make your own, in an environment that is supportive? If you have a passion for customer service and the ability to embrace our business values, then this role would be a perfect fit for you!

We are a family-run friendly, dynamic, company, established for over 60 years with an orientation towards long term success, both in terms of the business and our staff. We are the undisputed brand leaders of quality hinges, drawer runners and lift systems to the kitchen, bedroom and bathroom industry. We fosters a culture of personal responsibility, openness, inclusion and on-going development.

We currently have a vacancy for a Customer Processing Administrator.

The ideal person would need to be organised, methodical and possess excellent communication skills (both internally and externally) whether this is by phone, email or face to face.  Attention to detail, high standards of service and accuracy are also key attributes. 

The applicant will need to work as part of a small yet busy team but also be able to work on their own initiative and to tight timescales. At times this will mean managing multiple tasks simultaneously and therefore previous experience in administration and customer relationship management would be ideal.  Experience however is not everything. If you have the right attitude and the willingness to learn and develop then we can help you make this role your own. Proficiency of working with Office 365 and Microsoft Outlook is a must and experience of SAP would prove highly beneficial.

Day-to-day responsibilities vary and may include:

  • Dealing with daily enquiries from internal and external customers and updating systems accordingly.
  • Handling high volumes of customer orders via phone, fax and email.
  • Processing sales order’s accurately and within tight timescales.
  • Maintaining filing systems (both manual and computerised)
  • Answer telephone calls and effectively manage several different email accounts
  • Meet/exceed service expectations from colleagues and customers 
  • Provide support to external sales reps with administrative tasks
  • Mailshots
  • Build strong, long lasting relationships with customers becoming a first point of contact for queries. This may include visiting customers at their place of business
  • Maintain and improve business processes within the role, department and wider business
  • Any other administration tasks requested by management

A competitive salary, company pension and medical insurance is available.

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your CV and application for this role will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion.

We hope you will apply for future roles that we advertise regularly on this website. However, to keep up to date with all our recruitment activity, please follow us on Twitter, like us on Facebook and check out our vacancy page on our website.

Smart Moves Recruitment is an Equal Opportunities Employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

 

Senior HR Business Partner »

Job purpose To provide a high-quality professional Senior HR Business...

Per Annum
Customer Service - Front of House »

Branch Milton Keynes, Buckinghamshire Main Objective...

Per Annum
Account Manager »

The Opportunity The Account Manager will be the primary point of conta...

Per Annum
Senior HR Business Partner »

Job purpose To provide a high-quality professional Senior HR Business...

Per Annum
Customer Service - Front of House »

Branch Milton Keynes, Buckinghamshire Main Objective...

Per Annum
Account Manager »

The Opportunity The Account Manager will be the primary point of conta...

Per Annum
Follow Smart
Moves
Testimonials
Jobs by Division
Jobs by Location
Popular Job Searches
Smart Moves
51 Clarendon Road,
Radius House First Floor,
Watford, Hertfordshire,
WD17 1HP

Tel: 01908 308788
Fax: 01908 308780
Recruitment Web Design by Reverse Delta